We are seeking an experienced and customer-focused Hotel General Manager to oversee all aspects of hotel operations. The ideal candidate will lead daily operations, drive guest satisfaction, manage staff performance, ensure financial profitability, and maintain high service standards across all departments.

The Hotel General Manager will be responsible for creating an exceptional guest experience while achieving operational and revenue goals.

Key Responsibilities

Operations Management

• Oversee daily hotel operations including front office, housekeeping, food & beverage, maintenance, and guest services
• Ensure compliance with company policies, brand standards, and local regulations
• Maintain high standards of cleanliness, safety, and guest satisfaction
• Monitor operational efficiency and implement process improvements

Staff Leadership

• Recruit, train, supervise, and evaluate department managers and hotel staff
• Foster a positive, professional, and service-oriented work environment
• Conduct performance reviews and support employee development
• Manage staffing schedules and labor costs

Guest Experience

• Address guest concerns and resolve escalated issues promptly
• Ensure exceptional customer service standards are consistently maintained
• Monitor guest feedback and online reviews to improve service quality

Financial Management

• Develop and manage hotel budgets
• Monitor revenue, expenses, payroll, and profitability
• Analyze financial reports and implement strategies to improve performance
• Drive occupancy, ADR, and RevPAR goals

Sales & Business Development

• Support sales and marketing initiatives to maximize occupancy and revenue
• Build relationships with corporate clients, travel partners, and local businesses
• Identify opportunities for growth and market expansion

Compliance & Safety

• Ensure compliance with health, safety, labor, and licensing regulations
• Maintain security and emergency procedures
• Oversee property maintenance and vendor relationships

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
• 5+ years of hotel management experience, including leadership responsibilities
• Strong knowledge of hotel operations, budgeting, and customer service
• Excellent leadership, communication, and problem-solving skills
• Experience with hotel management software and PMS systems
• Ability to work flexible schedules including weekends and holidays

Preferred Skills

• Multi-department leadership experience
• Strong financial and analytical abilities
• Conflict resolution and decision-making skills
• Knowledge of hospitality industry trends and best practices
• Brand experience with major hotel chains preferred

Compensation & Benefits

• Competitive salary
• Performance bonuses
• Health, dental, and vision insurance
• Paid time off
• Employee hotel discounts
• Retirement plan options
• Professional development opportunities

We are looking for a dynamic leader who is passionate about hospitality and committed to delivering outstanding guest experiences. If you thrive in a fast-paced environment and have a proven track record in hotel management, we encourage you to apply.

Key Responsibilities

• Supervise housekeeping staff and daily cleaning operations
• Inspect rooms, public areas, and facilities for cleanliness
• Maintain hygiene and sanitation standards
• Manage housekeeping inventory and supplies
• Prepare staff duty rosters and schedules
• Train housekeeping attendants and new employees
• Coordinate with maintenance and front office departments
• Handle guest complaints and special requests
• Ensure proper use of cleaning chemicals and equipment
• Maintain housekeeping records and reports

Skills Required

• Leadership and team management
• Good communication skills
• Time management
• Attention to detail
• Knowledge of cleaning procedures and safety standards
• Problem-solving ability
• Customer service skills

Qualification

• Experience in housekeeping or hospitality required.
• Knowledge of hotel operations is an advantage

Do you take pride in creating clean, welcoming spaces that make people feel at home? At Hampton Inn, we believe every guest deserves a fresh, comfortable stay—and that starts with you.

Position: Housekeeping Attendant
Location: Hampton Inn

What You’ll Do:

• Transform guest rooms into spotless, inviting retreats
• Refresh linens, sanitize surfaces, and restock essentials with care
• Pay attention to the little details that make a big difference
• Work efficiently while maintaining high cleanliness standards
• Help create a warm, welcoming experience for every guest

What We’re Looking For:

• A positive attitude and strong work ethic
• Attention to detail and pride in your work
• Ability to work independently and as part of a team
• Reliability and a commitment to excellence
• Previous housekeeping experience is a plus—but not required

What You’ll Get:

• Competitive pay
• Flexible scheduling
• Opportunities for growth within the hotel
• A supportive, team-oriented environment
• Employee perks and hotel discounts

Why You’ll Love It Here:
At Hampton Inn, you’re more than just an employee—you’re part of a team that values hard work, respect, and making people feel at home. Your work truly makes a difference every single day.

Do you take pride in creating clean, welcoming spaces that make people feel at home? At Hampton Inn, we believe every guest deserves a fresh, comfortable stay—and that starts with you.

Position: Housekeeping Attendant
Location: Hampton Inn

What You’ll Do:

• Transform guest rooms into spotless, inviting retreats
• Refresh linens, sanitize surfaces, and restock essentials with care
• Pay attention to the little details that make a big difference
• Work efficiently while maintaining high cleanliness standards
• Help create a warm, welcoming experience for every guest

What We’re Looking For:

• A positive attitude and strong work ethic
• Attention to detail and pride in your work
• Ability to work independently and as part of a team
• Reliability and a commitment to excellence
• Previous housekeeping experience is a plus—but not required

What You’ll Get:

• Competitive pay
• Flexible scheduling
• Opportunities for growth within the hotel
• A supportive, team-oriented environment
• Employee perks and hotel discounts

Why You’ll Love It Here:
At Hampton Inn, you’re more than just an employee—you’re part of a team that values hard work, respect, and making people feel at home. Your work truly makes a difference every single day.

Do you take pride in creating a clean, welcoming environment? At Hampton Inn, we know that fresh linens and spotless laundry are at the heart of every great guest experience—and that starts with you!

What You’ll Do:
As a Laundry Attendant, you’ll be the behind-the-scenes hero ensuring every guest enjoys crisp sheets, fluffy towels, and a comfortable stay. Your responsibilities will include:

• Sorting, washing, drying, and folding hotel linens and towels
• Maintaining cleanliness and organization in the laundry area
• Monitoring equipment and reporting any maintenance needs
• Managing inventory of linens and supplies
• Following safety and sanitation standards at all times

What We’re Looking For:

• Strong attention to detail and commitment to cleanliness
• Ability to work independently and stay organized
• Dependable, punctual, and team-oriented attitude
• Physical ability to lift, carry, and stand for extended periods
• Previous laundry or housekeeping experience is a plus (but not required!)

Why You’ll Love Working Here:

• Friendly and supportive team environment
• Opportunities for growth within the hotel
• Employee discounts and perks
• A chance to make a real impact on guest satisfaction every day

Be Part of Something Clean & Comfortable!
If you enjoy hands-on work and take pride in keeping things fresh and spotless, we’d love to have you on our team. Apply today and help us deliver the exceptional experience guests expect from Hampton Inn!